Problems logging in?

If you are experiencing problems logging in, check the following points:

Are you having problems logging in because of a password error?

• Your password is case sensitive, so remember which letters are capitalized and which are not. ABC is not the same as abc.

• The most recently changed password is the one in effect. If you have requested for the system to reset your password and email it to you, use the password in the newest email. Your old password is no longer in the system.

Are you having problems logging in because the email address is not accepted?

• Check the spelling in your email address. Your email should not contain any spaces.

• If you have changed your email details in your Signal Invest account recently, remember to use the new email.

• Likewise, if your actual email address has changed recently, use the one that was recorded in Signal Invest and change the details after you log in.

Are you using a browser without cookie support or do you have cookies disabled?
You must have cookies enabled to log in.

If you are using Internet Explorer 5 and above:

• In the file menu, click on Tools, then Internet Options
• Click the Security tab.
• Click the Internet zone.
• Click Custom Level, scroll to the Cookies section, and then click Enable for both cookie options.
  OR
  Select a security level other than High.

If you are using Netscape 6:

• In the file menu, click on Edit, then Preferences
• Click on the arrow beside Privacy and Security, then select Cookies
• Select Enable All Cookies, or if you prefer, Enable cookies for the originating website only.

If you are using and older browser:

• Internet Explorer 4: View > Internet Options > Advanced > Security > Cookies, then Always accept cookies
• Netspace 4.x: Edit > Preferences > Advanced, then Accept all cookies

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Password: